Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information
that we collect on our Web sites to provide you with a superior shopping experience and to communicate with
you about products, services, and promotions.
Information Automatically Collected
We automatically receive and collect certain types of information whenever you visit our Web site. For
example, like many Web sites, we use "cookies" and Web beacons (described below) and obtain certain types
of information when your Web browser accesses our Web sites. This information includes the Internet protocol
(IP) address of your computer, your browser software and operating system, your web server, the date and
time you access our site, session information (such as download errors and page response times), information
about your viewing, search and purchase history and information about the referring URL and the URL
clickstream to, through, and from our Web sites. We use this information to monitor the usage and
performance of our site, to enhance our customers' search and shopping experiences and to determine
aggregate information about our user base and usage patterns.
Information From Third Parties
If we receive updated account information from third parties, we may revise your account for you so that we
can efficiently process your orders, or otherwise communicate with you. For example, we may receive
customer information from third parties with which we operate co-branded businesses. In addition, we may
acquire customer names, e-mail addresses and mailing addresses for select mailings from third parties.
Other Information You Provide
We collect additional information that you choose to give us. For example, you provide information to us when
you complete surveys or contest entry forms, sign up for special discounts or coupons, communicate with us
by e-mail, phone or otherwise, provide product reviews, or provide alternative delivery addresses.
Third Party Service Providers
We may develop programs with third parties through which you may be offered special discounts or coupons
on products in exchange for providing your e-mail address or completing a survey. When you are offered such
discounts or coupons in exchange for providing information (for example, giving your e-mail address or
completing a survey), you will be notified that if you choose to participate, your name, e-mail address and
responses will be shared with the third party provider. No other information will be shared.
Agents - We may enter into agreements with other companies or individuals to perform functions on our
behalf. These functions may include sending promotional e- mails on our behalf to such companies'
customers; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing
credit card or debit card payments. These companies and individuals have access to only to information
necessary to perform their functions. They are not allowed to use the information for any other purpose and
are contractually obligated to maintain the confidentiality and security of the information. We may share non-
personal, summary, or aggregate customer data with partners and other third parties.
From time to time, we may partner with certain companies who, in conjunction with their membership
programs or rewards programs, require that we disclose purchasing or other personal information about their
members who visit our Web site (for example, to earn points for purchases made on our site through links
from the partner site). We will disclose only the information required to make these programs work for you and
support your membership in them. In addition, we disclose this information to such companies only if you have
consented first, including consent implied by your agreement to the membership or participation rules. If you
do not want us to disclose that information to the strategic partner, then you must contact the partner directly.
Other than as set out above, you will receive notice when information about you might go to third
parties, and you will have an opportunity to choose not to share the information.
Security
When you place an order online at Email Ideas or SpotSocial, your personal information and credit card or
debit card information are encrypted using SSL encryption technology before being sent over the Internet. We
use SSL technology to prevent your information from being stolen or intercepted while being transferred to us.
Your credit card information is always stored in encrypted form in a restricted-access database that is away
from our Web site database, to keep it safe from hackers.
Cookies
To personalize and enhance your browsing and shopping experience, we use a feature on your Internet
browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive.
We use cookies to let us know that you are a prior customer and to retrieve certain information previously
provided by you to us, so that you do not need to re-enter this information every time you shop at the site.
Cookies also let us know how you found us (e.g., through a particular web site or advertisement). Cookies are
not used to access information entered on the secure server. This information can be accessed only when you
enter your name and password. If you choose to configure your browser to remove or reject our cookies, you
will not be able to make purchases from our Web sites or take advantage of many of our features.
Web Beacons
From time to time we contract with third party companies to help us better provide relevant products, services
and information to you and to help us effectively measure advertising effectiveness. Some of these companies
use cookies and/or Web beacons (also known as action tags or single pixel gifs). A Web beacon is a
transparent image that has been placed on a Web page and sends a signal when a user has visited that page.
A Web beacon does not contain any personal information. No information that is personally identifiable to you
is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the
information it receives using Web beacons or cookies and is not allowed to use the information it receives for
any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with
the e-mails we send to our customers, to determine whether and when the images in our e-mail were
rendered (which allows us to determine whether the e-mail was opened). This information may then be
aggregated and used to assess the effectiveness of our e-mail communications.
Unsolicited E-mail (SPAM)
Your privacy is very important to us. Be assured that, in accordance with this privacy policy, we do not sell or
distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can
sometimes "harvest" your e-mail address directly from your computer or another person's address book or
even obtain your e-mail address through programs that automatically search web pages and e-mail traffic for
e-mail addresses.
Please note that all e-mail that originates from us will either display the Email Ideas or SpotSocial logo (HTML
e-mails) or contain the Email Ideas or SpotSocial. copyright notice (text emails). If you receive an unsolicited
e-mail that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to
abuse@emailideas.com and we will investigate.
Linked Web Sites
Our Web stores may contain links to and from other sites operated and maintained by separate companies.
We have no responsibility for linked Web sites (including the Web sites of participants in our associate
program) and provide these links solely for the convenience and information of our visitors. The privacy
policies of these sites may differ from our policy, so you should always review the privacy statement of each
linked Web site you visit.
Your Consent
By using our Web site (including through our customer service line), you consent to the collection, use, and
disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or
amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page or
send you an e-mail so that you are always aware of the information that we collect, how we use it, and under
what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will
affect only the information we collect after the effective date of the change.
Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop
us an e-mail at privacy@emailideas.com.
